The Interpersonal Effectiveness & Relationship Skills Course

A live and interactive online course for leaders, people managers, and team members—designed to be low cost and yet high impact—to unlock mission-critical capabilities in interpersonal communication, relationship building, and conflict management for high-performance teamwork.

KEY
BENEFITS FOR
PARTICIPANTS

The Key Benefits Of The Interpersonal Effectiveness & Relationship Building Course

  • Unlock mission-critical capabilities in interpersonal communication, relationship building, and conflict management for high-performance teamwork
  • Improve interpersonal effectiveness with key tools and techniques in relational intelligence
  • Rewire how to talk with others for useful outcomes through powerful scripts and “sentence starters”
  • Explore how to unlock conflict breakthroughs, psychological safety, and high-trust cultures
  • Learn and practice hacks for dealing with difficult conversations and challenging people

KEY
BENEFITS FOR
BUYERS

Benefits of This Course For Buyers—HR Business Partners, L&D Managers, Line Managers

  • Designed to maximize the unique capabilities of live online training
  • Optimized for hybrid and dispersed teams, international operations, and cost/travel constraints
  • Quick and painless set-up for rapid implementation
  • Low time burden for both HR managers and participants
  • Highly interactive live sessions to maximize engagement and self-improvement
  • Peer-to-peer and small group circles to unlock much-desired interpersonal connection and togetherness
  • Easy-to-follow sessions with a balanced mix of accessible science, essential ideas, sticky concepts, practical tips
  • Seasoned facilitators who can "hold space" for concrete individual and collective mindset and behavior change
  • Unlimited numbers of participants for low-cost scale
  • Proprietary, print-at-home take away tools for sustained impact "in the flow of work"
  • Branded online dashboard for easy and ongoing access to slides and materials
  • Session videos edited and put onto dashboard for participants unable to attend live sessions
  • Animated cohort learning community (via messaging app) to spark excitement, integration, and meaningful action

CORE
LEARNING
CONTENT

The Interpersonal Effectiveness & Relationship Building Course Content

  • The science of communication, conflict, and interpersonal effectiveness
  • The social nervous system and the role of relational skills in teamwork
  • The two modes and how they impact interpersonal effectiveness
  • The emotions, triggers, and patterns of effective vs. dysfunctional /conflictual communication
  • The importance of connection/curiosity before correction/coaching
  • The value of psychological safety and high-trust cultures
  • What psychological safety is and is not
  • Tips for dealing with difficult conversations/people

PROPRIETARY
INTERACTIVE
SOL
TOOLS

Interactive Takeaway Tools Provided On The Interpersonal Effectiveness & Relationship Building Course

REPEATABLE
SOL
LEADERSHIP
PRACTICES

Leadership Practices Learned On The Interpersonal Effectiveness & Relationship Building Course

  • Settling the nervous system
  • Mirroring
  • Empathizing
  • Connect Before Correct
  • Checking things out before jumping to conclusions
  • Spotting outdated interpersonal communication habits
  • Rewiring communication
  • Conflict resolution

COURSE
DESIGN &
STRUCTURE

The Interpersonal Effectiveness & Relationship Building Course Design Overview

  • 4 x 2-hour live virtual sessions
  • License for each participant to use and own the Transformative Communication Toolkit
  • Sessions every 2-4 weeks (avoiding vacation periods)
  • 1 timezone, or 2 timezones if a global team
  • Online company-branded dashboard
  • Cohort activation (via messaging app)

ONLINE SESSION
DESIGN &
STRUCTURE

The Interpersonal Effectiveness & Relationship Building Course Session Design

  • Check-in and group presence and settling practice
  • Reflection and progress reports
  • Peer-to-peer coaching session
  • Breakouts for group reflection and integration
  • Q&A/clinic
  • Mission setting & check out

“I left like I’d just been called to serve in the army. Motivated, inspired, provoked, and challenged.”

 

People Manager, International Bank

High Impact Yet Low Cost: What Makes Our Training Courses Different

Each course is centered around one or more of our scaleable 1-page transformation tools and/or self-managed or peer-powered toolkits, which unlock remarkable interactivity and accountability.

The tools are reusable, and the course costs include a lifetime license for each participant.

All our courses are hosted and guided live by an experienced facilitator to ensure engagement, accountability, and much-appreciated interconnectivity between participants.

Low Time Burden.

Low Cost.

Easy To Implement.

Quick To Start.

100% Virtual.

100% Live.

100% Interactive.

100% Empowering.

Designed For

Hybrid Working.

Dispersed Teams.

Budget / Travel Constraints.

Drive Outsized

Engagement.

Connectivity.

Growth.

Ownership.

Accessible Science.

Essential Ideas.

Sticky Concepts.

Practical Tips.

Take Away Tools.

Change Mindsets, Habits & Behaviors "In The Flow Of Work"

“Changed mindsets and behaviors across the business in critical areas of creativity, empowerment, and collaboration.”

 

Global HR Director, Unilever

Our Experience In Training, Learning & Development

100,000+ people developed
220+ leadership development programs
150+ learning & development courses
100+ takeaway tools
10+ leadership toolkits

“Amazing, amazing feedback from our leaders!”

 

Global HR Director, Intel

Connect With Us

If what you have read and seen is of interest, don't hesitate to contact us.

We can have a value-creating conversation about how we can support you.